A Very Small Bit of Progress

It was very quiet this morning - for about an hour.

Dawn, my social worker, came by and she promptly got Janine at Medstar on the phone. This blog and all the emails from family and friends (thank you very much) got Medstar's attention. Remarkably, Gail got on the phone and spoke with Dawn. Now, I haven't heard from Gail since our initial meeting on June 17, 2010 despite all the problems we've had. Gail did a glorious dance around the facts of our June meeting.

While Dawn was still on the phone with Gail, I received a call from Ruth at Medstar. Apparently, Ruth will be handling my application from here on out. Ruth again explained all the intricacies of the application process, although I still cannot believe a company the size of Medstar (75+ employees, $30 to $50 million in sales) needs eight months to fill out forms.

The issue of a loaner chair was still not resolved. Apparently Medstar feels that it is now the responsibility of a charity to make up for their failure to perform. That was their suggestion for a temporary replacement until my new chair arrives. Ruth grudgingly agreed to ask the manufacturer's rep. $30 million plus in sales and you can't make it happen after eight months of BS? Sounds more like they can't be bothered.

Still no call from the director of rehab. More tomorrow.