I've sent out many emails about my struggles with Medstar. I've gotten many more replies via email and phone with support and advice from friends and family. I was most touched by an email from someone i don't even know, through my friends at Ride for Life. For privacy purposes, I have omitted his last name.
Hi Marc,
I have a nearly new Quantum 600 with a head array sitting in my living room not being used. My wife, Kathy, passed away last November. I was going to donate it to the CT ALS Association as soon as the snows recede and I can get it out of the house easily. If you can use it I will figure a way to get it to you but I have no idea where you are.
Sincerely,
Larry F.
I thanked Larry for the offer, but I feel it is Medstar's responsibility to fix the problem they created. I would hate to see the Connecticut ALS Association miss out on a valuable donation just to bail out Medstar due to Medstar's own mistakes. Larry's promised to hold on to the chair for me for a while anyway.
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